Back to Home

Privacy Policy

Effective: December 30, 2025 • Updated: January 4, 2026

This Privacy Policy explains how TCoops ("we", "us", "our") collects, uses, and shares information when you visit or use our websites, applications, tools, and services.

tcoops.ca bytcoops.ca Related subdomains
1. Who We Are

The Services are operated by TCoops. We are responsible for the personal information we collect and process.

create@tcoops.ca

2. Information We Collect

Information You Provide

  • Account and profile information (name, email, profile image)
  • Authentication data via third-party providers (e.g., Google OAuth)
  • Service content and configurations
  • Support communications

Information Collected Automatically

  • IP address (may be anonymized)
  • Device and browser information
  • Page views, navigation events, and referral URLs
  • Error, diagnostic, and performance data
3. How We Use Information
  • Operate and maintain Services
  • Create and manage accounts
  • Process payments (where applicable)
  • Improve user experience
  • Detect and prevent fraud
  • Comply with legal obligations
4. How We Share Information

We do NOT sell personal information.

We share information only as necessary with service providers:

Analytics: PostHogAuth: Firebase/GooglePayments: Stripe/SquareCDN: CloudflareEmail: Brevo
5. Cookies & Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, and provide analytics.

  • Analytics: Usage data to improve functionality (consent-based where required)
  • Authentication: Secure session cookies for logged-in users
  • Preferences: Local storage for UI settings and preferences
6. International Data Transfers

We are based in Alberta, Canada. Our service providers may process information in other countries, including the United States. Information processed outside Canada may be subject to the laws of those jurisdictions.

7. Data Retention

We retain personal information only as long as reasonably necessary to operate the Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is completely secure. You are responsible for safeguarding your account credentials.

9. Your Rights

Depending on where you live, you may have rights to:

  • Access your data
  • Correct your data
  • Delete your data
  • Export your data

To exercise your rights, contact: create@tcoops.ca

10. Children's Privacy

Our Services are not intended for children under 13. If we learn that a child has provided personal information, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent revision. Continued use of our Services after changes means you accept the updated policy.

Questions? Contact us at create@tcoops.ca